Shipping & Returns
Shipping
All orders ship within 1 - 2 Business (excludes all major holidays).
Free Domestic Shipping (selected stores & items)
We ship USPS. Monday – Saturday (excludes all major holidays).
Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items. I’ll do my best to meet these shipping estimates but cannot guarantee them.
Delivery
Effective October 1st, 2021, USPS First Class Mail Delivery Will Change from 1 - 3 days to 1 - 5 days for delivery. For more information visit USPS website.
Once your order is shipped a tracking number will be emailed to the email address provided. Once USPS is in possession of your item(s) they are responsible for delivering your item(s) safely and on time.
Domestic Delivery:
First Class Mail ~ 1-5 Business Days
Priority ~ 1-3 Business Days
Express Mail ~ 1-2 Business Days
International Delivery/
Customs and Import Taxes
First Class Mail ~ 4-6 Weeks
Priority/Express Mail ~ 6–10 Business Days
Buyers are responsible for any customs and import taxes that may apply.
I’m not responsible for delays due to customs.
Payment Options
All major credit cards, Google Pay, Amazon Pay, Apple Pay, Shopify Pay & PayPal.
Returns & Exchanges
ALL SALES ARE FINAL.
Should you have any questions or concerns please contact us.
20% Cancellation fee applied after 24 hours of purchase.
Mailing Address:
Kerena Nicole, LLC
PO Box 8256, North Bergen, NJ 07047