Shipping & Returns
All orders ship within 1 - 2 Business (excludes all major holidays).
Free Domestic Shipping (selected stores & items)
We ship USPS. Monday – Saturday (excludes all major holidays).
Processing Time
The time I need to prepare an order for shipping varies. For details, see individual items. I’ll do my best to meet these shipping estimates, but cannot guarantee them.
Customs and Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Delivery
Domestic Delivery:
First Class Mail ~ 1-5 Business Days
Priority ~Â Â 1-3 Business Days
Express Mail ~ 1-2 Business Days
International Delivery:
First Class Mail ~ 4-6 Weeks
Priority/Express Mail ~ 6–10 Business Days
Payment Options
All major credit cards, Google Pay, Amazon Pay, Apple Pay, Shopify Pay & PayPal.
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations.
( FINAL SALE includes: home fragrance oils, bottles, jars, closures, wood cutouts, charms, patches, candle/soap fragrances, oil warmers, clearance).
Just contact me within:Â 2 days of delivery
Ship items back to me within:Â 5 days of delivery
Request a cancellation within: 1 hour of purchase
Conditions of Return/Exchange
Buyers are responsible for return/exchange shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
15% - 20%Â Restocking Fee on Full Refund Returned Items & Cancellations after 24 hours.
Return/Exchange Address:Â
Kerena Nicole, LLC
PO Box 8256, North Bergen, NJ 07047